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At LIVIN, we provide an immersive experience that goes beyond just selling USB-C to USB-C technology. Our products are designed to enhance people's lives by simplifying their workflows and unlocking their creativity. Our brand culture is centered around building deep connections with our customers by prioritizing after-sales service and valuing their feedback.
We want our buyers to feel a sense of identity when they choose LIVIN. We want them to feel like they are part of a community that values innovation, accessibility, and connectivity. By fostering this sense of identity, we create loyal customers who are passionate about our brand and share our values.
At LIVIN, our goal is not just to sell products, but to make a difference in people's lives. We are committed to pushing the boundaries of what is possible to create technology that transforms the way people work and create. We invite buyers to join us on this journey and be a part of the LIVIN community.
If you encounter any issues with our products, please follow these troubleshooting steps: 1. Update the firmware version of your AR glasses to the latest version if there is no video or sound when connected. 2. Reconnect the (USB-C OUT) port of the adapter if it is not working properly. 3. Reconnect the (USB-C OUT) port of the adapter if it has been connected/disconnected from the power supply. 4. Ensure that your USB-C output device and USB-C display device support audio and video transmission. 5. The adapter can only be connected in one direction, with the male end directly connected to the output device. 6. The adapter cannot be connected to other adapters. 7. Use a high-power charger if you are connecting a high-power display. 8. The charging power may vary depending on the connected device and power supply.
Our LIVIN USB-C to USB-C Adapter boasts strong compatibility, an aluminum housing for durability and heat dissipation, and a compact, lightweight design for easy portability. It is suitable for a variety of devices and usage scenarios, including: - Compatible with all kinds of smart glasses, such as XREAL Air, Nreal Air, Rokid Air/Max, RayNeo XR, Viture One, and Thunderbird AR - Compatible with Switch, Xbox, PS4/5, Steam Deck, and more - Compatible with USB-C displays, projectors, Google TV, Fire TV Stick, and more - Compatible with a wide range of computer hosts, laptops, mobile phones, cameras, monitors, and more across various brands and operating systems
Our adapter supports 4K@60Hz ultra-high definition transmission, allowing you to enjoy an immersive visual experience on your smart glasses, display screens, and projectors. It also features a power supply port, ensuring you never have to worry about power issues when using smart glasses, and allowing for simultaneous audio, video, and power transmission.
We stand behind our products with a 100% risk-free purchase guarantee. You can enjoy a full refund, return, or exchange for up to one year, and our 24-hour customer service team is available to assist you with any questions or concerns. If you need an invoice, please don't hesitate to reach out to us.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 2.3 x 1.3 x 0.6 inches | ||||
item_weight | 1.12 ounces | ||||
item_model_number | HCC | ||||
customer_reviews |
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best_sellers_rank | #20,929 in Electronics (See Top 100 in Electronics) #4,389 in Wearable Technology (Electronics) | ||||
date_first_available | March 18, 2024 | ||||
manufacturer | LIVIN | ||||
country_of_origin | China |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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